table of contents : experienced schedule

On-Call Training

Top : Objectives : Outcomes : Intended Audience : Outline : Training Methodology : Materials

This course is designed for professionals who provide after-hours and weekend coverage for Child Protective Services, but are not child protective workers. This highly focused program presents participants with the conceptual framework necessary for the ñon-callî delivery of protective services. It also provides an opportunity to practice identifying factors that influence child safety and to discuss concerns about CPS work.

Top Objectives

Top Outcomes

Upon successful completion of the program participants will be able to:

Top Intended Audience

Child Welfare or other Human Services personnel who are not CPS workers and who are involved in the delivery of ñon-callî child protective services.

Top Outline

Day 1 reviews the applicable laws and the definitions of abuse and maltreatment; introduces the steps in the on-call investigation; the basis of authority, and crisis intervention.

Day 2 considers the types of injuries typically sustained by abused children, immediate safety concerns, the removal process and the effects of traumatic separation.

Top Training Methodology

Various training methods will be used including lecture, small group discussion and forced choice activities. Audio-visual materials such as flip charts and slides will also be used.

Top Materials

Participants receive a guidebook.
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